(1)      What information do we collect?

(2)     Cookies

Understanding how and why we use cookies on the Elite Cleaning & Environmental Services Ltd web-site.

We use cookies on our site [eces.co.uk] to create a secure and effective website experience for our customers. Among other things, cookies allow may allow you to log on to the web-site, customise certain web-site preferences and apply for / request services online.

As you may be aware, recent legislation requires websites to gain visitors' consent to use certain cookies. You will never see advertising on our website from anyone other than our company.  The only time we may use information gathered through our site, is when you have given us express consent to do so e.g. when applying for information regarding a product or service.

By using our web-site, you agree that we can place security, performance and analytic types of cookies on your device.

We use Google Analytics to analyse the use of this website.  Google Analytics generates statistical and other information about website use by means of cookies, which are stored on users' computers.  The information generated relating to our website is used to create reports about the use of the website. Google will store this information.  Google's privacy policy is available at: http://www.google.com/privacypolicy.html.

Refusing Acceptance of Cookies - Most browsers allow you to refuse to accept cookies.  (For example, in Internet Explorer you can refuse all cookies by clicking “Tools”, “Internet Options”, “Privacy”, and selecting “Block all cookies” using the sliding selector.)  This will, however, have a negative impact upon the usability of many websites, including this one.

(3)      Use of personal information

Personal data submitted on this website will be used for the purposes specified in this privacy policy or in relevant parts of the website.

We may use your personal information to:
(a)      administer the website;
(b)      improve your browsing experience by personalising the website;
(c)      enable your use of the services available on the website;
(d)      send to you goods purchased via the website, and supply to you services purchased via the website;
(e)      send you email notifications which you have specifically requested;

(4)      Disclosures

We may disclose information about you to relevant employees or Company departments insofar as reasonably necessary for the purposes as set out in this privacy policy.

 In addition, we may disclose information about you:
 (a)      to the extent that we are required to do so by law;
 (b)      in connection with any legal proceedings or prospective legal proceedings;
 (c)      in order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk); and

Except as provided in this privacy policy, we will not provide your information to third parties.

(5)      Security of your personal data

We will take reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your personal information. Of course, data transmission over the internet is inherently insecure, and we cannot guarantee the security of data sent over the internet.

(6)      Policy amendments

We may update this privacy policy from time-to-time by posting a new version on our website.  You should check this page occasionally to ensure you are happy with any changes.  We may also notify you of changes to our privacy policy by email.

(7)      Your rights

You may instruct us to provide you with any personal information we hold about you.  Provision of such information may be subject to the payment of a fee (currently fixed at £10.00). You may instruct us not to process your personal data for marketing purposes by e-mail at any time.  (In practice, you will usually either expressly agree in advance to our use of your personal data for marketing purposes, or we will provide you with an opportunity to opt-out of the use of your personal data for marketing purposes.)

(8)      Third party websites

The website contains links to other websites. We are not responsible for the privacy policies, content or practices of third party websites.

(9)      Updating information

Please let Elite Cleaning & Environmental Services Ltd know if the personal information which we may hold about you needs to be corrected or updated.

(10)    Contact

If you have any questions about this privacy policy, please write to contact us by telephone 0161 860 6750, in writing at Elite Cleaning & Environmental Services Ltd, 247 Barlow Moor Road, Manchester M21 7GJ or by email at info@eces.co.uk.

(11)    Data controller

The data controller responsible for our website is Elite Cleaning & Environmental Services Ltd
Our data protection registration number is Z5439805